Neither Silverberg nor Hollmig said the issues reported by consumers were directly caused by the cleanser. But he said there are multiple ingredients that make up grapefruit, including certain acids and other products that may or may not benefit the skin.īecause the face wash is considered a cosmetic, Neutrogena does not have to specifically list their ingredients - unlike drugs - which makes it difficult to assess from the packaging what may make up the extract, he said. Hollmig said he is unable to comment specifically on the grapefruit extract ingredient's harm or benefit to the skin. "If patients seem to develop adverse reactions to this product, further investigation may be needed." "Time will tell whether patients are experiencing an irritant or allergic reaction," he said. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary."We often take advantage of this in skin peels, which mimic an 'irritant dermatitis' to help patients shed dead skin and induce production of new healthy and glowing skin," said Hollmig.īut with salicylic acid as the product's only active ingredient, Hollmig said it is unlikely there is "another type of acid hiding in there." /rebates/&.com252fproducts252fskincare252foil-free-acne-wash-pink-grapefruit-foaming-scrub252f6811273. If you need to exchange it for the same item, send us an email at will be responsible for paying for your own shipping costs for returning your item. We only replace items if they are defective or damaged. Buy One, Get One 50 Off on Select Products Free Shipping on all orders 35+ Free Shipping for Registered Users size 6 Fl Oz 9.1 Fl Oz Repeat Delivery Never run out. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Neutrogena Oil-Free Acne Wash Pink Grapefruit Facial Cleanser Write a review 0 Reviews 8.99 Cyber Monday Sale. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Frequently bought together, Neutrogena Oil-Free Pink Grapefruit Acne Face Wash, Foaming Facial Cleanser Scrub, 6.7 oz Neutrogena Oil-Free Pink Grapefruit Acne Facial Cleanser, 9.1 fl. Any item that is returned more than 10 days after delivery Any item not in its original condition, is damaged or missing parts for reasons not due to our error Neutrogena Hydro Boost Face Cleansing Makeup Wipes with Hyaluronic Acid - 25 ct. Neutrogena Oil Free Pink Grapefruit Acne Face Wash with Vitamin C - 2 fl oz. There are certain situations where only partial refunds are granted (if applicable) Neutrogena Oil Free Pink Grapefruit Acne Face Wash with Vitamin C for Breakouts - 6.7 fl oz. Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
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